Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Geekland USA, LLC Atlanta, GA to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Geekland USA, LLC Atlanta, GA shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    1401 Peachtree Street NE, Suite 500, Atlanta, GA - 30309
    Delivery shall be deemed to have been made by You to Geekland USA, LLC Atlanta, GA five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Geekland USA, LLC Atlanta, GA
    1401 Peachtree Street NE, Suite 500, Atlanta, GA - 30309
    Copyright © 2016-2017 Geekland USA, LLC Atlanta, GA. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016-2017 Geekland USA, LLC Atlanta, GA. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Geekland USA, LLC Atlanta, GA. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Geekland USA, LLC Atlanta, GA or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Geekland USA, LLC Atlanta, GA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Geekland USA, LLC Atlanta, GA believes that customer conduct violates applicable law or is harmful to the interests of Geekland USA, LLC Atlanta, GA and its subsidiaries.



  • Privacy Policy
  • Geekland USA, LLC Atlanta, GA use of personal information that you may submit to Geekland USA, LLC Atlanta, GA through this Web site is governed by the Geekland USA, LLC Atlanta, GA Privacy Policy.



  • Shipping & Delivery
  • At this time, Geekland USA, LLC Atlanta, GA ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Geekland USA, LLC Atlanta, GA ships selective merchandise to other international locations including Europe & Latin America. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Geekland USA, LLC Atlanta, GA is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • Geekland USA, LLC Atlanta, GA charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • Warranty Information

    Geek Land USA, Inc. offers a one year standard manufacturer warranty on all products sold on our website.

     All goods dispatched from Geek Land are checked for quality, including checks of the appearance of the goods, the function of the hardware and software, the packaging, and inclusion of applicable accessories and power adapters. We sometimes test the items against a local WIFI connection to ensure that the internet connectivity is working as it should

    Geek Land aims to communicate openly, promptly, and carefully with all customers in relation to issues with received goods.

    Repairs

    As a retailer ( not a manufacturer) Geek Land can only offer compensation for faulty products that are dirently attributed to manufacturing defects. For issues related to user created defects including breaking of the screens, dropping of the products or breakages you can contact us to send it back for repairs. We will charge you for the shipping and repair costs.

    The Geek Land warranty means we will repair your faulty (manufacturer defect)  item for free and send it back to you. Other compensation is not normally available. If an item is impossible to repair we will credit you instead or provide an alternate option including an exchange.

    Warranty Period

    The warranty period is for 12 months or 365 days from the time the customer receives the item.

    Warranty Payments

    Geek Land will try and trouble shoot the products remotely. If we are not able to trouble shoot remotely the product(s) should be shipped to our facility in US. The customer shall pay for the shipping charges. Our QC engineers will test products you ship back and, if they confirm the products are indeed faulty, we will offer compensation (repair, credit or refund). However, for products that are tested and turn out to be in good working condition, Geek Land will not accept any responsibility and may charge a restocking value at our own discretion. Functional products will not be reimbursed.

    Cost of shipping repaired item back to customer will be paid by Geek Land in full.

    If a product cannot be repaired: your original shipping fee will be credited in addition to the original product value so you can place a new order for a brand new replacement or a different product.

     

    Warranty Disqualification

    Below are instances where a customer will not be eligible for returns and/or compensation:
    - Unapproved returns or returned products not processed through Geek Land’s RMA procedure;
    - Products whose 12-Month warranty period has expired;
    - Received returned products that are damaged because of inadequate or unsecure packaging;
    - Approved product returns through Geek Land’s RMA procedure that are confirmed by our QC engineers to be functioning after testing;
    - Broken products caused by misuse or mishandling;
    - Returns of your unwanted, unsold yet functional products;

    - Products bought by mistake

    The user voids the warranty if s/he flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered normal usage.

    The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear.

    The customer is solely responsible for choosing the right product, including for example

    • The "correct" desired memory capacity
    • The "right " feature or product
    • Color
    • Screen size
    • Memory
    • CPU

    We will send you exactly what you order, so please read descriptions before purchasing.

    If the customer of a delivery refuses or fails to accept delivery once the item has been shipped out,
    Geek Land accepts no liability and the customer will not be eligible for compensation.



  • Return Policy
  • Our return instructions are as follows:
    Returning for replacement and refund

    1.  Quality Issues:
    If a product has quality problems within 30 days of customers receiving it, Geekland.co will be responsible for exchanging your item or returning a full refund. After confirming that the product has not been damaged on purpose, we will send a refund or exchange the product. Quality problems caused by manufacturing include such things as motherboard damage, screen damage, accessories damage, malfunctioning buttons.
    2.  Non Quality Issues:
    If customers wish to return an item for non quality reasons within 14 days after receiving the product, we will return 80% the full price (20% will be withheld to cover the shipping and restocking fee).  
    Returned products should be in original condition with original packaging. If an accessory or the original item was lost during the process of returning, we will deduct the price of the lost item from the refund.

    Canceling Orders (Before delivery)
    If an order is canceled before delivery, no fee will be charged.
    To return the product, you may ship by USPS, Fedex or UPS to the following address
    Geek Land USA, LLC
    1401 Peachtree Street, Suite 500
    Atlanta, GA-30309
    As soon as we receive the shipment, we will refund the amount to you.  For credit card purchases, it will take a few days to show up in your account.